How to Speak Up and Use Your Words

By Jennifer S. Wilkov, Founder, Speak Up Women Conference

I often hear from women who tell me that they need to speak up to someone about a particular situation or feelings they have but they are not sure how to do it.

Years ago, someone in their lives probably said to them, “Use your words!” It was most likely a parent or adult who was coaxing them as an infant to use words to indicate what they wanted instead of crying or pointing and making noises.

Today, there isn’t someone who is telling them to use their words. In fact, they just might be having the opposite experience where someone may be telling them not to use them.

This happens in personal, professional and philanthropic or for-a-cause situations. You may find yourself uncomfortable and in a position where you are not sure what to say or how to speak up.

Here are some suggestions for some of these types of situations to help you get started:

Personal:

When it comes to having a difficult conversation with a loved one or friend, it is often best to ask the person for a dedicated time to talk with them first. Then you can set some rules of engagement for the conversation you would like to have. I often use the “heart to heart conversation” model with those I love and care about. It includes an upfront verbal agreement that each person will be given the opportunity to speak uninterrupted until they are complete. Then the other person receiving the communication will simply say “thank you.” Then you switch roles until you are both done saying everything you want to say.

At the end of these conversations, it is also nice to hug one another and thank each other for the productive, respectful conversation. It is much better than arguing or fighting or talking over one another so no one can hear what the other person is saying. You will also come out of it feeling good about one another and feel heard.

Professional:

If your situation involves one individual, outline the talking points you want to make and what outcome you want from the conversation. Make an appointment with the person so you have their undivided attention. Be realistic about the time you have with this person and be effective and efficient with the communication you use. Be sure to establish upfront what you want to talk about, why you want to talk about it, and what result you hope will come out of the conversation. The clearer you are upfront, the better conversation you will have. Introduce your topic and do your very best to stick to your talking points and the reason you want to have the conversation. If the discussion diverts to another topic, do your best to bring it back to your agenda and intention.

If you are in a meeting with others, indicate that you want to say something to the person leading the meeting. Do not raise your hand. Be clear about the point you want to make and be concise in your communication about it.

One other point: Do not apologize for speaking or for what you have to say. Be confident and say what you want to with competence and respect. Be a good listener to those who respond and be open to collaborative solutions as well as if someone says no to something you are requesting. Be engaged and make your point with clarity and conviction.

Philanthropic:

When you feel compelled to speak to others about a cause you care about, it is important to be clear about what the cause is. If you have a particular interest, ask others how you can get involved and what organizations or associations they know of that make efforts for it. If you want to start a new group, first define what the group is for, what it focuses on, and how you want other people to participate. This could be anything from a lemonade stand to support someone you know with cancer or another ailment or an effort to collect food for the homeless.

Political Process:

Regardless of what side of the aisle you are on, you can participate and speak up in the political dialogue that continues to rage in the U.S. right now. The best way to speak up is to find out who your Congress representatives are and put their numbers into your phones on speed dial. You can use the website www.govtrack.us/congress/members to find out who your senators and House representative(s) are along with their phone numbers, Twitter handles, party affiliation and voting record. Congressional offices record the phone calls that come in each day and the topics you call about. This is the fastest and best way to speak up to your representatives in Congress about your personal feelings and advocate for what you want them to do. They are in office to represent their constituents like you so you are supposed to call them to let them know what is important to you and what you want them to do.

Disclaimer: Speak Up Women is a non-partisan community that encourages those with opinions and feelings on all sides of all conversations to respectfully communicate with one another in a meaningful dialogue.

If you are not sure where to begin, take the first step in faith and do your best. The more you speak up, the more comfortable you will be with doing it and the more you will learn to do it in ways that feel good for you.

You never know how and when your opinion and feelings may inform others until you speak up. The impact you have may not just be for you; it may affect many others you may not even know about.

So Speak Up!